Available for sale: January 1, 2013
Sold Until: December 31, 2013
Program Access Available: January 1, 2013-July 15, 2014

The Clinical Laboratory Leadership and Management Certificate Program is composed of six courses listed below which can be completed online in 1-4 hours each.  Each course contains a lecture, required reading, and a quiz, and many include practical exercises, and reference materials. There are opportunities for interaction with faculty and other participants using the certificate program discussion board.

• Leadership Skills for Effective Laboratory Management
• Time Management Skills to Benefit Your Laboratory
• Laboratory Personnel Management Techniques: Recruiting, Hiring, Evaluating
• Team Development in the Laboratory
• The Importance of Motivation in Managing Laboratory Personnel
• Strategy and Leadership

You can earn 12 ACCENT® continuing education credits for completing the entire program. To receive credits and the certificate, you must successfully complete all six courses before the program end date.

Certificates are awarded online upon successful completion of the program. Graduates are recognized at the AACC Annual Meeting and are listed on a register located on the certificate program web page and the Management Sciences Division web site.

A big obstacle to operational excellence in the clinical laboratory is inadequate staff leadership and managerial skills. Laboratory professionals often have excellent technical skills but little opportunity for training in these two areas. This certificate program is offered for those laboratory professionals who want to contribute to successful operations and, at the same time, improve their job satisfaction and career opportunities. By adopting strategic thinking, embracing innovation, and investing in change, you can contribute to patient satisfaction, reduced staff turnover, and improved laboratory performance.

After completing this program, participants will be able to:

• Ignite and nurture an environment of creative problem solving
• Work smarter, not harder through effective time and stress management
• Develop emotional intelligence skills that earn trust and help build effective teams
• Inspire and reward individual and team excellence
• Think strategically and implement change through effective planning and goal setting

The AACC Management Sciences Division has developed this six-course certificate program to introduce the theory and practical applications of effective leadership. The program concentrates on developing the knowledge and abilities to run a laboratory efficiently and effectively by focusing on skills in leadership, time management, personnel management, team development, motivation, and strategic thinking and planning. The expert faculty are experienced educators who have extensive knowledge of laboratory operations.

The following individuals developed the program and contributed to content:

• Mary Haven, MS, FASAHP
  University of Nebraska Medical Center, Omaha, NE
• Peg Bottjen, MPA, MT(ASCP)SC
  University of Nebraska Medical Center, Omaha, NE
• Susan Evans, PhD
  Agencourt, Rockport, MA
• Denise Harmening, PhD, MT (ASCP)
  American Red Cross, Baltimore, MD
• Richard Tully, PhD
  Louisiana State University, Baton Rouge, LA

This course is sponsored by the AACC Management Sciences Division.

Open Enrollment: January 1, 2013–December 31, 2013
Course Dates: January 1, 2013–July 15, 2014

• 12 ACCENT® continuing education credits
• Six online courses in the program
• Fee: $225 AACC Member/$450 Non-member
• Course Number: 7738
• If you purchase the program over the telephone, the online access information will be emailed within 1 week of enrollment. If you purchase the program online, the login information will be on your confirmation page. If you have not received your access information, please contact AACC Customer Service. 
• If you purchase the program via mail or fax, please allow 2 weeks for processing.  
• Participants can begin their course work on January 1, 2013, but it is not available prior to that date.

ACCENT® credit will be offered. AACC is an approved provider of continuing education for clinical laboratory scientists in the states of California, Florida, Louisiana, Montana, Nevada, North Dakota, Rhode Island, and West Virginia.